Royal Valley Casino Review

Royal Valley Casino is a new casino that launched in 2021. It is provided by Grace Media Limited for players who are in Great Britain. Royal Valley is licensed under the Gambling Commission and has highly regarded software providers on board as well. There is a live chat selection, mobile version, various payment methods, as well as promotions and bonuses.

Positives

1. Is licensed under the Gambling Commission
2. Live chat and telephone support is available
3. Mobile version available
4. Provably Fair Games
5. Weekly promotions
6. Top GEOs: UK

Negatives

1. Live chat has limited hours: 08:00 – 00:00 GMT/BST
2. All countries are restricted except for the UK
3. Limited to English
4. Only accepts GBP
5. No app available

Promotions & Offers

Royal Valley values their clients and want maximum entertainment and stimulation. By doing so, they have a whole list of different bonuses, promotions, and winnings to claim. A couple of these bonuses and promotions change relatively often, so keep an eye out for the various games and spins. Head on over to the website to find out about the Welcome Bonus, Wager for Spins, Game of the Week, and Spins Drop.

Games

Royal Valley has a variety of games to choose from, showing off the Popular Games, New Games, and All Games. Unfortunately, this is as condensed as the organisation goes for the categories for the games. It may take you some time to find the exact game that you would like to play. There is a search function in the middle left of the homepage. There are slot games, roulette games, baccarat games, poker games, as well as live games. To name some of the games that they have to offer: Game of Thrones Power Stacks, Big Bad Beasts, 8th Wonder, Hyper Gold Link & Win, Diablo Reels, Speed VIP Blackjack, Ruleta en Vivo, Casino Hold ‘Em, Auto Roulette La Parage, and many more.

Software Providers & Licensing

Royal Valley Casino is provided by Grace Media Limited, a company that is registered in the United Kingdom and is licensed by the Gambling Commission with the license registration number 56784. This casino is only available for players who reside in Great Britain.
Royal Valley only wants the best of the best for their clients, in order to do so they have partnered up with some of the biggest industry software providers like Eyecon, NetEnt, Microgaming, and Pragmatic Play.
The site is only available in English, but it does, however, allow for mobile play for iPads, iPhones, and tablets. There is no application available as of yet, but the mobile versions work just as well as the desktop version, and there are no games or features missing once using the mobile version.

Payment Methods

Royal Valley offers a number of payment methods for deposits and withdrawals. The following methods are for Deposits: Skrill, Neteller, PayPal, Trustly, Boku, Visa, and MasterCard. There are no deposit limits.
The following methods are for Withdrawals: Visa, MasterCard, Skrill, Neteller, Trustly, PayPal, Boku, and Bank Wire Transfer. There are various Withdrawal Times for the various methods of payments with e-wallets: E-wallets take 0-72 hours to reflect, card payments take 3-5 days, bank transfers take 3-5 days, and the pending time is 0-5 days.
The Withdrawal Limit is GBP 10,000 per transaction.

Design

Royal Valley has an appealing design happening. With their purple, gold, and black colour scheme tying everything together. On the homepage, various games are featured as well as different bonuses and promotions they have on offer.
The website, in general, is easy to navigate as there are clear signs and descriptions of where to go, whether it ’s to sign up, log in, to view all the games they have available, and on the top left corner there is an additional menu to find rewards, promotions, and support. There isn ’t too much going on to distract the client or make the client feel overwhelmed with information. At the bottom of their homepage, all the necessary information, such as “About Us”, “Privacy Policy”, and “FAQs” are simple to find and easily accessible.

Support

Royal Valley values its customers and clients and has made various Support methods available to ask any questions or to make any queries. One of the easiest and quickest ways to gain Support is through the live chat function. However, this function is not available around the clock. It is open daily between the hours of 08:00 – 00:00 GMT/BST. In addition to the live chat, there is an email address available for clients to have their questions answered or queries explained and rectified. The email address is customersupport@thegracemedia.com. If the two above-mentioned methods of contact are not for you, there is a telephone line that you can call on: 0161 669 9000.
For additional information, Royal Valley has a FAQ section.

Conclusion

Royal Valley comes with all the bells and whistles for any player who comes along. The experience is fun, easy to use, and the promotions are seemingly never-ending.